Your AI FCA compliance officer that never sleeps.
The UK's first AI RegTech platform designed to automate 90% of your FCA requirements—so you can run your business without the compliance headache.
FCA Compliance out the box
Comprehensive tools for every aspect of your compliance journey.
Real Time AI Monitoring
Continuous compliance intelligence
Merrin AI continuously monitors your firm across the web, social media, and public data whilst you sleep. Looking for evolving risks and regulatory changes, Merrin AI will flag anything that affects you.
Comprehensive scanning of news, social media, Companies House, FCA register, and other public sources to identify mentions and potential risks to your firm.
Automatic monitoring of FCA publications, policy statements, and consultation papers filtered to your specific permissions and business activities.
See how your compliance posture compares to similar firms in your sector, helping you identify areas for improvement.
Proactive notifications when potential risks are detected, giving you time to address issues before they escalate.
Staff & SMCR
Keep your SMCR regime on track
Merrin automatically imports your approved persons and sends out annual secure links confirming their address, employment histories and fit & proper status. Keep your SMCR regime on track without lifting a finger.
Businesses face a lot of change. It's time consuming and difficult to track new employees and leavers. Merrin automatically onboards new employees and generates the Form A for you to simply submit via Connect.
Merrin keeps all your staff trained automatically with FCA compliant training courses. No more chasing colleagues or tracking spreadsheets.
Merrin automatically sends out F&P assessments to your staff and Merrin AI detects any changes or risks in their answers.
All private data is held in one place, securely. Secure one-time links are sent to staff ensuring only they see their data. No emails, no PDFs.
Training & Competence
Prove your people are competent
Out of the box FCA-compliant training courses for you and your staff. Merrin automatically prompts staff to complete training and enrols them annually for renewal.
Have oversight of all your training in one single dashboard. Send reminders, enrol staff, all in one platform.
Simple, easy to use self-service portal for staff to take Merrin-supplied FCA compliant training.
Merrin issues a certificate on course pass that can be branded to your company.
All of our courses have been approved by FCA professionals to guarantee they meet FCA requirements.
Complaints Handling
Track, respond, report
Store and track customer complaints with Merrin. Get AI-powered guidance and next steps for every complaint, with automatic SLA tracking to ensure timely responses.
Merrin provides tailored advice based on each complaint against the FCA Handbook, ensuring both you and your customer are protected and served in the best possible way.
Merrin provides an RCA for every complaint, identifying patterns to ensure the same issues don't happen twice.
One single dashboard to view, manage, and approve all your complaints with full audit trails.
Shareable link directly to the complaint so you can collaborate with your customer or lender to resolve matters faster.
Merrin analyses your complaints data alongside anonymised market data to understand trends and tailor your risk profile.
Financial Promotions
Review before you publish
Automatically scan your website and social media for compliance issues. Upload Instagram or Facebook posts for AI-powered analysis against FCA guidelines before they go live.
Instant analysis of your marketing content against FCA financial promotions rules, highlighting issues before publication.
Route promotions through designated approvers with clear audit trails showing who approved what and when.
Complete history of all promotions, versions, and approvals stored securely for regulatory review.
Review content for websites, social media, emails, and print materials all in one place with channel-specific guidance.
Policy Management
Keep policies current
Merrin AI provides policies in seconds not minutes. When onboarded, Merrin AI recommends policies your business should have. With all the information we have on your business, Merrin can tailor policies to a draft in 30 seconds.
Start with intelligent policy templates tailored to your firm type, permissions, and business activities.
Track every change with full version history, comparison views, and the ability to roll back if needed.
Collect and record staff acknowledgements that they have read and understood key policies.
Automated reminders when policies are due for review, ensuring your documentation never goes stale.
Regulatory Calendar
Never miss a deadline
Stay on top of all your regulatory obligations with a personalised calendar tailored to your firm's permissions. Returns, certifications, and reviews all in one place.
All your regulatory deadlines in one calendar including FCA returns, SMCR certifications, policy reviews, and training renewals.
Your calendar only shows deadlines relevant to your specific FCA permissions and business activities.
Configurable email and in-app notifications ensure the right people are alerted with enough time to prepare.
“Merrin has transformed the way we handle compliance. What used to take weeks of manual work is now automated end-to-end. The platform guides us through authorisation and monitors risks in real time.”
John Cragg
Sytner Group
Streamline your AR network management
Powerful automation for Appointed Representative oversight.
Learn more about Merrin for PrincipalsMonitor your AR Network
Keep track of your entire network's compliance status in real-time with Merrin AI monitoring.
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Onboard new ARs at pace without compromising on compliance checks or due diligence.
Discover Merrin for PrincipalsYour AI FCA compliance officer that never sleeps.
The UK's first AI RegTech platform designed to automate 90% of your FCA requirements—so you can run your business without the compliance headache.